Privacy policy

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At Felymue, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of data we collect, how we use it, and your rights regarding your information when you use our website.

What Data We Collect

We collect various types of information to provide and improve our services, including:

Personal Identification Information: such as your name, email address, phone number, and mailing address when you voluntarily provide it to us through contact forms or subscriptions.
Usage Data: including information on how you access and use our website, such as your IP address, browser type, pages visited, time spent on the site, and referral sources.
Cookies and Tracking Technologies: small data files placed on your device to enhance your browsing experience. More details are in the Cookies section below.

How We Use Data

Your information is used solely for legitimate business purposes to enhance your experience with us, including:

Responding to your inquiries and providing customer support.
Managing subscriptions and sending periodic communications related to our services and updates.
Analyzing website usage to improve the site’s functionality and content.
Ensuring security and preventing unauthorized access or activities.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Cookies

Our website uses cookies and similar tracking technologies to:

Remember your preferences and settings.
Understand user behavior to improve site performance.
Facilitate login and authentication processes where applicable.

You can control or disable cookies through your browser settings; however, please note that some features of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience and information. We do not control the content or practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Use of secure servers and encryption technologies.
Strict access controls for personnel handling your data.
Regular security assessments and monitoring.

Despite these efforts, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

User Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct or update inaccurate or incomplete information.
Deletion: Request the removal of your personal data, subject to certain conditions.
Objection: Object to the processing of your data for certain purposes.
Data Portability: Request to receive your data in a commonly used format.

To exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: help@felymue.com
Phone: +44 20 7946 0163
Address: 12 Grays
Social/X: https://x.com/CityAM

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.